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TERMS AND CONDITIONS

DESIGNEDFORCHILDREN.COM

Effective from September 1, 2025

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Introduction ​
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This purchase is governed by the following standard terms of sale for consumer purchases of goods over the Internet.  

Consumer purchases over the Internet though this online store is regulated by various relevant Norwegian laws and the international shopping agreements between Norway and the different countries in the world. These laws give the consumer essential rights. The Norwegian laws are available at www.lovdata.no

The terms of this Agreement shall not be construed as limiting the statutory rights, but shall set forth the principal rights and obligations of the parties to the trade. ​

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1. The Agreement ​
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The agreement consists of these terms of sale; information given in the order solution and any specially agreed terms. In the event of a conflict between the information, what is specifically agreed between the parties will prevail, unless it is contrary to mandatory legislation. 

The agreement will also be complemented by relevant legal provisions regulating the purchase of goods between traders and consumers. 

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2. The parties ​
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The seller is DESIGNED FOR CHILDREN AS, NO 927 883 996, registered in 4015 Stavanger, Norway. Hereinafter referred to as the seller / seller. The seller can be reached by sending email to hello@designedforchildren.com

The buyer is the consumer who places the order and is hereinafter referred to as the buyer / buyer. 

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3. Price ​
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The price quoted for the goods and services is the total price the buyer must pay. This price includes taxes and additional costs.

Any country import tax etc is not included in price and seller is not responsible for that. 

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4. Agreement, general ​
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The agreement is binding on both parties once the buyer has sent his order to the seller. 

However, the agreement is not binding if there is a typo or typo error in the offer from the seller in the ordering solution in the online store or in the buyer's order, and the other party realized or should have realized that there was such an error.  

The agreement is not binding for the seller if the product price shown on the online store for any reason is clearly wrong. If this happen seller will inform buyer and order will be cancelled.  

Seller have the right to cancel any order and return paid money to buyer. 

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5. Payment ​
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The buyer pays for the product when the order is set in the online store. 

If the buyer uses a credit or debit card on payment, the card will be charged the same day the order is placed. 

If paying by invoice, the invoice to the buyer is issued upon shipment of the item. The payment deadline is stated on the invoice and is at least 14 days from receipt. 

Buyers under 18 cannot pay with subsequent invoice. 

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6. Delivery ​
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Delivery is considered complete when the buyer, or his representative, has taken over the product. 

If delivery time is not stated in the online shop, the seller shall deliver the goods to the buyer without undue delay and no later than 30 days after the order from the customer. The goods shall be delivered to the buyer unless otherwise agreed between the parties. 

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If product is not received within 30 days after order, buyer shall contact & inform seller by email to hello@designedforchildren.com . When seller is informed about missing a product, the seller as soon as possible is required to deliver a new product to the buyer. If the seller fails to deliver a new product within reasonable time, the buyer has the right to cancel the order and claim the money back. If the buyer has not informed seller about a missing product on day 46 after order is placed, the right to cancel the order is lost. 

If delivered product is not collected by the buyer and the product is returned to seller, the product is to be considered in ownership of the seller and seller has no further obligations towards buyer. 

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7. The risk of the Product ​
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The risk of the goods passes to the buyer when he, or his representative, has the goods delivered in accordance with item 6. 

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8. Right of withdrawal ​
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The buyer can cancel the purchase of the item in accordance with the Right of Withdrawal Act.

The buyer must notify the seller of the use of the right of withdrawal within 14 days from the deadline begins to run. The deadline includes all calendar days. If the deadline ends on a Saturday, public holiday or public holiday, the deadline is extended to the nearest working day.

The cancellation deadline is considered complied with if notification is sent before the expiry of the deadline. The buyer has the burden of proving that the right of withdrawal has been exercised, and the notification should therefore be made in writing (right of withdrawal form, e-mail or letter).

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The cancellation period begins to run:

  • When purchasing individual items, the cancellation period will run from the day after the item (s) is received.

  • If a subscription is sold, or the agreement involves regular delivery of identical goods, the deadline runs from the day after the first shipment is received.

  • If the purchase consists of several deliveries, the cancellation period will run from the day after the last delivery has been received.

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The withdrawal period is extended to 12 months after the expiry of the original deadline if the seller does not state before the conclusion of the agreement that there is a right of withdrawal and a standardized withdrawal form. The same applies in the event of lack of information on terms, deadlines and procedures for exercising the right of withdrawal. If the trader provides the information during these 12 months, the cancellation period still expires 14 days after the day the buyer received the information.

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When using the right of withdrawal, the item must be returned to the seller without undue delay and no later than 14 days from notification of use of the right of withdrawal has been given. The buyer covers the direct costs of returning the item, unless otherwise agreed or the seller has failed to state that the buyer will cover the return costs. The seller can not set a fee for the buyer's use of the right of withdrawal.

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The buyer can try or test the item in a responsible manner to determine the item's nature, properties and function, without the right of withdrawal lapse. If testing or testing of the item goes beyond what is justifiable and necessary, the buyer may be responsible for any reduced value of the item.

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The seller is obliged to repay the purchase price to the buyer without undue delay, and no later than 14 days from the seller was notified of the buyer's decision to exercise the right of withdrawal. The seller has the right to withhold payment until he has received the goods from the buyer, or until the buyer has submitted documentation that the goods have been returned.

Right of withdrawal on digital products

The right of withdrawal lapses when the download of digital product begins, even if this is not completed in its entirety.

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9. The Seller's Rights when buyer default the agreement ​

If the buyer does not pay or fulfil the other obligations under the agreement or law, and this has no respect or circumstances on the part of the seller, the seller may choose according to the circumstances to withhold, demand fulfilment of the agreement, demand the agreement terminated as well as demand compensation from the buyer. The seller may also, according to the circumstances, be able to claim rents in case of late payment, collection fees and reasonable fees for unopened goods. 

Fee for uncollected unpaid goods 

If the buyer does not collect unpaid products, the seller may charge the buyer with a fee. The fee shall cover at most the seller's actual outlay to provide the item to the buyer. Such a fee cannot be charged to buyers under 18 years of age. 

 

Fee for uncollected paid goods 

If the buyer does not collect payed products and this product is returned to seller, the product is considered to be in ownership by the seller. Extra cost or fee for seller due to this, the seller can charge the buyer.  

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10. Defect in the item - the buyer's rights and complaint deadline

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If there is a defect in the item, the buyer must within a reasonable time after it was discovered or should have been discovered, notify the seller that he or she will invoke the defect. The buyer has always complained in time if it happens within 14 days from the defect was discovered or should have been discovered.

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If the item has a defect and this is not due to the buyer or conditions on the buyer's side, the buyer may, in accordance with the rules in the Consumer Purchase Act, Chapter 6, withhold the purchase price, choose between correction and re-delivery, demand price reduction, demand termination of the agreement and / the seller.

Complaints to the seller should be made in writing.

Correction or re-delivery
The buyer can choose between claiming the defect or correcting the delivery of similar items. The seller may nevertheless oppose the buyer's claim if the implementation of the claim is impossible or the seller causes unreasonable costs. Correction or re-delivery must be made within a reasonable time. The seller is in principle not entitled to make more than two remedial attempts for the same defect.

Price reduction
The buyer can demand a suitable price reduction if the item is not corrected or returned. This means that the ratio between reduced and agreed price corresponds to the ratio between the value of the item in defective and contractual condition. If there are special reasons for it, the price reduction can instead be set equal to the significance of the defect for the buyer.

Lifting
If the item has not been repaired or returned, the buyer can also cancel the purchase when the defect is not insignificant.

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12. Garanti

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Warranty for goods only covers original manufacturing defects or transporting defects, and thus not defects that occur during or after a separate change in the product's function or appearance, such as rebuilding, upgrading or other configuration of the product. Your order confirmation is valid as proof of warranty.

A guarantee thus does not imply any restrictions on the buyer's right to complaint and claims in the event of delay or defects pursuant to items 9 and 10.

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13. Personal Information ​
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The person responsible for processing collected personal data is the seller. Unless the buyer consent to something else, the seller may, in accordance with the Personal Data Act, only collect and store the personal data that is necessary for the seller to be able to carry out the obligations under the agreement. The buyer's personal information will only be disclosed to others if it is necessary for the seller to implement the agreement with the buyer, or in statutory cases.

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12. Conflict Resolution ​
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Complaints are addressed to the seller within a reasonable time, cf. items 9 and 10. The parties shall try to resolve any disputes amicably. If this does not succeed, the buyer can contact the Consumer Council for mediation. The Consumer Council is available on telephone 23 400 500 or www.forbrukerradet.no.

The European Commission's complaints portal can also be used if you wish to lodge a complaint. This is especially relevant if you are a consumer residing in another EU country. The complaint is submitted here: http://ec.europa.eu/odr.

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